Last Updated: 28th of March, 2025
At Pine Software Technology Ltd (the “Company”, “we”, “our”, or “us”), we are committed to protecting the personal data of our customers, visitors, and partners. This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website https://www.pinesoftware.com.cy (the “Website”) or our services.
1. Introduction & Organizational Information
We responsibly manage all personal information collected through our website and related interactions. Our primary objectives in processing this information include:
• Enhancing your experience by understanding needs and preferences.
• Providing timely support and responding to inquiries.
• Improving our services and products.
• Conducting essential business operations.
We process all personal information with the highest regard for privacy and security and in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Cyprus data protection laws.
2. Scope of This Policy
This Privacy Policy applies to:
• Website visitors.
• Users interacting with our contact forms or job applications.
• Customers or potential business partners.
Whether you're browsing the site, contacting us, or applying for a position, your data is handled securely and transparently.
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from anyone under 16 years old.
If you are under 18 years of age, you may only use the website with the involvement and consent of a parent or legal guardian. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.
Parents or guardians who believe that their child has provided us with personal information may contact us at: info@pinesoftware.com.cy.
3. What Data We Collect
We may collect and process the following types of data:
A. Information you provide directly:
• Name, email address, phone number.
• Application-related documents (CV, cover letters).
• Communications you send us.
B. Information collected automatically:
• IP address, browser type, device fingerprint.
• Operating system and version.
• Browser language and time zone.
• Usage data and interaction with our website.
4. How We Use Your Data
We process your personal data for the following purposes:
• To respond to inquiries.
• To evaluate job applications.
• To improve our website performance and user experience.
• For analytics, statistics, and site security.
• To comply with legal and regulatory obligations.
5. Legal Basis for Processing
We rely on the following legal grounds:
• Consent – when you provide personal data voluntarily.
• Contractual necessity – to provide services or respond to your requests.
• Legal obligation – for compliance with legal requirements.
• Legitimate interest – in maintaining and improving our services.
6. Data Storage and Hosting
Your personal information is stored securely on servers and data centers, chosen based on compliance with robust data protection standards.
7. Sharing of Data
We do not sell or rent your data. We may share your data with:
• Service providers (e.g., hosting, analytics, email services), under strict Data Processing Agreements (DPAs). If any data is transferred outside the EU/EEA (e.g., cloud providers with non-EU hosting), clearly disclosed safeguards such as SCCs (Standard Contractual Clauses) are used.
• Legal or regulatory authorities where required by law.
• Third parties are contractually obligated to process your data in compliance with GDPR.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and analyze website traffic. Consent for cookies may act as a legal basis for processing.
Types of cookies used:
• Essential Cookies: Necessary for site functionality.
• Performance & Analytics Cookies: For traffic and performance insights.
• Functional Cookies: Enable enhanced, personalized features.
When you first visit our site, you will be asked to consent to non-essential cookies. You can choose:
• Allow All Cookies.
• Deny Non-Essential Cookies.
• Show Details of all cookies used.
See our Cookie Policy for more.
9. Your Rights (under GDPR)
You have the right to:
• Access your personal data.
• Correct or update inaccurate data.
• Request deletion (right to be forgotten).
• Object to processing or request restriction.
• Withdraw consent at any time.
• Receive a copy of your data (data portability).
• Lodge a complaint with a data protection authority (e.g., the Cyprus Commissioner for Personal Data Protection).
• Outbrain opt out on desktop and mobile web for non-essential cookie processing.
To exercise any of these rights, contact us using the details below.
10. Data Retention
We retain your data only for as long as necessary, unless further communication justifies extended retention:
• Application data: up to 12 months unless extended by mutual consent.
• Contact form inquiries: retained as needed for service purposes.
• Analytics data: anonymized and retained for improvement purposes.
11. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no internet-based transmission is entirely secure.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via our website. Please review this page periodically for updates.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
PINE SOFTWARE TECHNOLOGY LTD
Registration number: HE403201
Email: info@pinesoftware.com.cy.
Phone: +357 240 21 831
Address: Stratigou Timayia 15, Linda court, 1st floor, 6051, Larnaca, Cyprus